The family card
Family card
0+
Minimum ageNo minimumNo minimum. Under 14s must be with an adult
1+
Enjoys from1 year
5h
Duration3h – 5h
OK
StrollerStroller OKLargely barrier-free. Avoid the steep path from the Tirolergarten entrance. There is nowhere to store a stroller.
€
Child priceFree under 6 · €17 (6-18) · €29 adult · family block of 5 tickets €96
WC
Toilets and changingChanging tableEvery toilet block has a changing table, and microwaves for baby food are in five of the cafes and restaurants.
Q
QueueModerate queuesThe zoo sells day tickets online so you can skip the ticket office. Reduced tickets are sold at the gate only.
☀
Best timeBe there at 9 am. In October it closes at 5:30 pm until the clocks change, then at 4:30 pm through December.
Verdict by age
Not a general rating. How each age band actually experiences it.
Ages 3 to 10 get a full day out of it and will not want to leave the playground. A baby is fine in the stroller but will sleep through half of it. Teenagers come along happily enough if there are younger siblings.
It is set up for small children. Every toilet block has a changing table, five of the restaurants and cafes have a microwave for baby food, and you can rent a handcart for €5 behind the Hippo House. The zoo describes itself as largely barrier-free. The exception is the path from the upper Tirolergarten entrance, which the zoo calls very steep, so come in through the Hietzing gate.
Tips for the visit
- Handcarts cost €5 plus a €10 deposit. From November to February they are only out at weekends, public holidays and in Vienna school holidays.
- Get your ticket stamped at a ticket office if you step out for lunch. Without the stamp you cannot come back in.
- The panorama train between the Elephant House and the Tirolerhof runs from mid-March to the end of October and saves the climb.
- Balls, balloons and scooters are not allowed inside, so leave them at the hotel.
Sources
Facts checked on Oct 5, 2026 against these pages: