The family card
Family card
0+
Minimum ageNo minimumNo minimum. Children must be with an adult aged 18 or over
3+
Enjoys from3 years
3h
Duration2h – 3h
OK
StrollerStroller OKStep-free building with lifts to all levels.
€
Child priceFree under 2 · from €19.50 online, €25 on site, same price for adults and children · Happy Hour from €18 (weekdays from 2 pm)
WC
Toilets and changingToilets on siteAccessible restroom in the basement. Baby changing is not confirmed on the Berlin pages.
Q
QueueModerate queuesEntry is by time slot. Pre-booked online tickets guarantee access.
☀
Best timeWeekdays after 2 pm on the Happy Hour ticket. Last entry is 4 pm on a normal 10 am to 6 pm day.
Verdict by age
Not a general rating. How each age band actually experiences it.
Great for three to nine, and a rainy-day rescue at that age. Expensive for what it is once you pay for two adults. Skip it with a baby and with anyone over eleven.
The operator suggests two to three hours. Everyone from age 2 pays the same price, adults included, and the gate price is well above the online one. You cannot bring your own food. The building is step-free with lifts to every level. Entry is by time slot, and a weekday afternoon in term time is the calm way to do it.
Tips for the visit
- Tickets can be rescheduled once for free.
- The two rides are not suitable for anyone who cannot get on and off unaided.
- Little Play Times on selected weekday mornings admit one adult and a toddler for €18 online.
Sources
Facts checked on Oct 5, 2026 against these pages: